Refund Policy

Overview

This Refund Policy explains how cancellations and refunds work for FitFare purchases. It is part of our Terms of Use.

Apple handles payments and refunds

You buy FitFare subscriptions through the App Store. Apple processes the payment, and Apple's refund policies apply. We cannot issue refunds for App Store purchases ourselves.

To ask for a refund, go to reportaproblem.apple.com, sign in with your Apple ID, and choose the FitFare purchase. Apple decides on the request.

Cancel a subscription

To stop future charges, cancel in your Apple ID settings (Settings, your name, Subscriptions) on your iPhone. Deleting the App does not cancel your subscription. After you cancel, you keep access until the end of the period you paid for. If you cancel during a free trial, you are not charged.

Right of withdrawal in the European Union

If you are a consumer in the European Union, you may have a right to withdraw from a purchase within 14 days. Apple handles withdrawal requests for App Store purchases. Make the request through reportaproblem.apple.com.

Help

If you have a problem with a purchase, email support@fitfare.app. We can help you find the right Apple page, and we can help with problems in the App, such as restoring a purchase.

Changes to this document

We may update this document. The effective date and version number on this page show which version is current.